General terms and conditions

Article 1 - Application
The general terms and conditions apply to any performance by The Spotlight Agency on behalf of a client,unless otherwise agreed in writing and signed between The Spotlight Agency and the client, in which case the present general terms and conditions apply only insofar as they do not deviate
deviate from that agreement.

Article 2 - Data and information
The Spotlight Agency is only obliged to (further) carry out the assignment if the client has provided the data and information requested by The SpotlightAgency. The client is obliged to inform The Spotlight Agency of the facts and circumstances that may be relevant to the performance of the assignment. The client guarantees the accuracy, completeness and reliability of the information and documents provided by or on behalf of the client to The Spotlight Agency.

Article 3 - Payment of invoices
Before commencement of the assignment by the client, a deposit of 50% of the total invoice amount must be met.
Unless expressly provided otherwise, invoices due by the client for performance must be paid no later than the remaining 50% after the date of The Spotlight Agency's invoice.

Article 4 - Late payment
In the event of late payment, the client shall owe interest on arrears of 11 % per month, without notice of default. Moreover, in such a case, the client shall be liable to pay liquidated damages of 15 % on the non-paid or late-paid invoice, with a minimum of €125. This as compensation for the extrajudicial costs caused by the late payment.

Article 5 - Suspension of execution In the event of non-performance or
non-timely performance by the client of its obligation(s), for example in case of non-timely provision of information or non-payment of invoices, The Spotlight Agency is entitled to suspend the performance of its obligations. If necessary, The Spotlight Agency shall notify the client in writing.

Article 7 - Disputes
To be valid, all disputes or complaints must be made known to The Spotlight Agency by registered letter with reasons within 15 days of the date of the invoices.
If not, it is assumed that client agrees to the billed services.

Article 8 - Applicable law and competent authorities
8.1. The general terms and conditions and the relations between The Spotlight Agency and the client are governed by Belgian law.
8.2. All possible disputes in connection with the relations between The Spotlight Agency and the client or with these general terms and conditions shall be settled exclusively before the courts of the judicial district of Turnhout and, to the extent applicable.

Article 9 - Working methods
The client makes himself available for a period of 3 weeks, during which The Spotlight Agency can ask questions about content revision and SEO.
This means that the period between commencement and completion of the assignment(s) should be a maximum of 3 weeks. This includes:
Writing the texts
2.All agreed matters concerning SEO
3.One revision/adjustment of the texts in which the client provides feedback on the written texts by TheSpotlight Agency. If the client wants multiple revisions/adjustments, the hourly rate will be charged.
4, After delivery of the texts, the client can request one-off minor adjustments within the agreed budget
   a.change choice of words
   b.keyword change
5.For major modifications after completion, a new quotation will be prepared...: